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An instance is a single running OpenClaw agent. Each instance is isolated with its own storage, configuration, and channel connections.

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Statuses

StatusMeaning
ActiveRunning and responding to messages.
InactiveStopped. Not consuming resources or responding.
ProvisioningBeing set up. Usually takes under a minute.
SuspendedSuspended due to billing issues. Data is preserved.

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Creating an instance

Click New Instance from the dashboard. You’ll need to choose a name. The instance starts provisioning immediately and is usually active within a minute. The number of instances you can run depends on your plan:
PlanMax instances
Basic1
Pro5
Max20

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Configuring an instance

Open an instance from the dashboard to access its settings:
  • Config — System prompt, skills, and agent behavior.
  • Channels — Connected messaging platforms.
  • Usage — Token consumption and message history.
  • Server — Instance health and disk usage.

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Stopping and restarting

You can stop an instance from the dashboard. Stopped instances don’t consume AI tokens. Restart at any time — the instance picks up where it left off with its configuration intact.

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Data and encryption

Instance configuration is encrypted at rest with AES-256-GCM. Your data is never shared between instances or accounts.