Channels are how humans talk to hosted Operator agents. Connect a channel when you want an agent to reach you directly.
Supported channels
Requirements:| Field | Where to get it |
|---|
| Bot token | @BotFather |
| Your Telegram user ID | Numeric ID from userinfobot |
| Policy | Behavior |
|---|
| Disabled | Bot ignores groups |
| Open | Bot responds in any group it is added to |
| Allowlist | Bot responds only in specific group IDs, optionally requiring @mentions |
Requirements:| Field | Where to get it |
|---|
| Bot token | Discord Developer Portal |
| Your Discord username | For auto pairing |
Setup order
Create the instance
Or let the skill builder create it for you.
Connect the channel
Open the instance page and add Telegram or Discord credentials.
Add required secrets
If the agent needs API access, add secrets in Environment.
Test with a message
Send a simple message to confirm the connection works.
Changing channels does not delete the instance. The instance keeps its config, workspace, skills, and secret grants.
Instances
Where channels get connected
Environment
Secrets the agent might need
