Channels let your Operator agents reach you directly. Connect a channel when you want an agent to message you in Telegram or Discord instead of through the dashboard.
Supported channels Requirements: Field Where to get it Bot token @BotFather Your Telegram user ID Numeric ID from userinfobot
Group policies: Policy Behavior Disabled Bot ignores groups Open Bot responds in any group it is added to Allowlist Bot responds only in specific group IDs, optionally requiring @mentions
Requirements: Field Where to get it Bot token Discord Developer Portal Your Discord username For auto pairing
Discord supports server policy controls including allowlists for specific server IDs. Setup order
Create the instance
Or let Operator create it for you.
Connect the channel
Open the instance page and add Telegram or Discord credentials.
Add required secrets
If the agent needs API access, add secrets in Environment.
Test with a message
Send a simple message to confirm the connection works.
Changing channels does not delete the instance. The instance keeps its config, workspace, skills, and secret grants.
Instances Where channels get connected
Environment Secrets the agent might need
