Plans
| Basic | Pro | Max | |
|---|---|---|---|
| Price | $10/mo | $50/mo | $175/mo |
| Instances | 1 | 5 | 20 |
| AI usage multiplier | 1x | 5x | 20x |
| Support | Standard | Priority | Priority |
AI usage quotas
AI usage is metered per instance using a token-based quota system. Usage is tracked over a rolling 6-hour window.How usage is calculated
Usage is calculated with a weighted formula that accounts for the higher cost of generating output:Quota limits
Each plan has a base limit, multiplied by the plan’s usage multiplier:| Plan | Multiplier | Effective limit |
|---|---|---|
| Basic | 1x | 3x base |
| Pro | 5x | 15x base |
| Max | 20x | 60x base |
Subscription lifecycle
Sign up
- Create an account at operator.io.
- Choose a plan.
- Complete checkout via Stripe.
- Your subscription is active and you can create instances immediately.
Active subscription
While your subscription is active:- Create instances up to your plan limit.
- AI usage quotas reset on a rolling 6-hour window.
- Access the dashboard, manage channels, and configure agents.
Cancellation
When you cancel your subscription:- Cancellation takes effect at the end of the current billing period.
- Your instances keep running until the period ends.
- You can uncancel at any time before the period ends to keep your subscription.
Grace period
After the billing period ends (from cancellation) or after a payment failure:- A 14-day grace period begins.
- Instances continue running normally during the grace period.
- You can reactivate your subscription at any time during this window.
Suspension
After the 14-day grace period:- Operator creates a snapshot of each instance’s configuration.
- Containers are paused and channel connections are dropped.
- Instance statuses move to
suspended.
Upgrading
When you upgrade your plan:- The new plan takes effect immediately.
- Instance limits and AI usage quotas increase right away.
- You are charged a prorated amount for the remainder of the current billing period.
Downgrading
When you downgrade your plan:- The change is scheduled for the next billing period.
- Current plan limits remain in effect until then.
- If you have more instances than the new plan allows, you need to delete instances before the downgrade takes effect.
Next steps
- Instances — Instance limits and suspension details.
- Security — How billing data is protected.
- Quickstart — Sign up and create your first instance.